Shipping & Handling

SHIPPING RATES & TIMES: 

  • Orders shipped from our Los Angeles, California or Las Vegas, Nevada warehouse.
  • Orders are typically fulfilled within 2 business days. 
  • Purchases made on weekends and public holidays will be processed on the next business day. 

 


ORDER CHANGES AND CANCELLATIONS

  • We offer a 45-minute Order Editing window after your purchase is placed, giving you the flexibility to make changes before your order begins processing.

    You can access the Order Editor by logging into My Account > Orders on our website or by clicking the View or Edit Order button in your order confirmation email. If your order is still eligible, you'll see the remaining time available to make changes.

    During this 45-minute window, you can:

    • Update your shipping address.
    • Add Unlock Free Returns if it wasn't selected during checkout.
    • Add or remove eligible items from your order.
    • Cancel your order.

    Please note that items with item-specific discounts or promotional pricing cannot be edited or removed. Once the editing window has expired, your order will begin processing and can no longer be edited or canceled.

    For additional information, you can contact us via email; orders@thehandloom.com

INTERNATIONAL ORDERS

  • Duties and taxes assessed by customs are the responsibility of the customer. International shipping costs are determined by your country of origin and are subject to taxes and duties.
  • Please note, orders may experience longer transit times due to unforeseen circumstances affecting your local carrier. If you are ordering from outside the US, we recommend placing your order a few weeks before you need it.